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Boost Patient Engagement with Omni Channel Healthcare

Does this sound like your business?

  • Struggling to deliver a seamless, personalized patient experience across multiple communication channels?
  • Finding it challenging to maintain a consistent voice in your health campaigns?
  • Unable to deliver personalized health information effectively?
  • Having difficulty measuring patient engagement accurately?
  • Missing opportunities for patient engagement due to a disjointed narrative?

These challenges can lead to disjointed health campaigns, a confusing narrative, and missed opportunities for patient engagement.

Imagine transforming your patient interactions with a comprehensive omnichannel healthcare strategy. By integrating in-person and virtual care, leveraging data analytics, and ensuring compliance with data privacy regulations, your healthcare facility can enhance patient engagement, satisfaction, and outcomes.

Single Grain, as a seasoned omnichannel marketing agency, is equipped to make this transformation happen in the health industry. We leverage our expertise in digital strategy to integrate your communication channels and deliver a consistent, high-quality patient experience.

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We Are Masters at Running HIGH-ROI Omni Channel Healthcare Campaigns

At Single Grain, we help healthcare providers navigate the complexity of the digital landscape in today’s health industry. Integrating different channels to provide a seamless patient experience is our specialty, and we take a data-driven approach to formulate strategies that resonate with your target audience.

We always provide a custom omni channel healthcare plan for our clients, but in general, it consists of:

  • Data-driven strategy formulation
  • Channel integration and synchronization
  • Patient journey mapping
  • Personalized messaging and targeting
  • Patient insight analysis
  • Performance tracking and optimization
  • Compliance with data privacy regulations
  • Flexibility in healthcare real estate
  • Leveraging AI and data analytics

Our goal is to refine the patient journey so that no matter where they interact with your healthcare brand, they enjoy a consistent, high-quality experience that nurtures trust and encourages loyalty. Whether it’s your healthcare website, email communications, social media outreach, health content marketing, SEO, or pay-per-click advertising, we’ll help you knit these channels together into a cohesive whole. We guide you in making data-based decisions to enhance patient engagement and boost ROI.

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Frequently Asked Questions

  • What makes your approach as an omnichannel marketing agency unique?

    We recognize that in the health industry, omnichannel marketing isn’t merely about having a presence on all platforms. It’s about crafting a unified story across these channels that resonates with your audience’s health and wellness needs. Our experienced team possesses not only the proficiency in individual channels such as social media, SEO, email, and mobile, but we also shine at creating a smooth and consistent patient experience. We harness data-driven insights, cutting-edge technology, and the most recent health marketing trends to design a distinctive omnichannel strategy specifically tailored for your healthcare business.

  • How is omnichannel marketing different from multichannel marketing?

    While both multichannel and omnichannel approaches are used in health-focused marketing to engage patients across various platforms, the distinction lies in the degree of cohesion. In a multichannel strategy, each platform functions independently. However, with an omnichannel approach, as employed by a proficient omnichannel marketing agency, all platforms are interconnected, working in unison to deliver a smooth and consistent patient experience. This ensures that patients can transition from one platform to another, such as from a mobile app to a desktop site, without any disruption or loss of context in their health journey.

  • Which are the best channels to include in an omnichannel marketing strategy?

    The “optimal” channels for your health-focused product or service are contingent upon your unique offering and intended audience. Our team, as a proficient omnichannel marketing agency, will conduct a thorough examination of your patient or customer behavior, preferences, and journey to pinpoint the most impactful platforms for your healthcare business. We are staunch advocates of a patient-centric approach, which implies that our focus is on the platforms where your patients or customers are present and their preferred methods of engaging with your health brand. This could be through social media, email, mobile applications, or even health fairs and wellness events. Our primary objective is to ensure your health brand’s message connects with patients or customers at the most opportune moment and in the most suitable location.

  • How much should I expect to spend on an effective omnichannel marketing strategy?

    There’s no universal solution here, given the unique nature of each healthcare organization’s size, objectives, and financial resources. We are committed to delivering value to our clients, and as such, we’ll collaborate with you to craft a bespoke proposal that delineates a strategic investment blueprint for your omnichannel marketing initiatives. Our goal is to guarantee optimal ROI and consistent growth for your health-focused enterprise. Keen on discovering more? Reach out to us for a complimentary consultation!

If you were unable to find the answer you've been looking for, do not hesitate to get in touch and ask us directly.

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Boost Patient Engagement

— Testimonials

Our Creds

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— Our clients love us

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“Their expertise has helped Nextiva grow its brand and overall business”

“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”

— Yaniv Masjedi
CMO, Nextiva

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“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”

“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”

— Samantha Goldman
Sr. Director of Marketing, CastLightHealth

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“They provided us with key learnings about our messaging that we are now using”

“Not only did Single Grain deliver strong results — markedly increasing unique, new web traffic and engaged users — but they provided us with key learnings about our messaging that we are now using.”

— Devin Kerr
Digital Marketing Specialist, Sandvik

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Boost Patient Engagement